Set up a Free Trial mechanism

[dabeeeenster]

New accounts should have access to Scale Up features for the first 14 days of their organisation's account.

[matthewelwell]

Can't this just be handled in Chargebee?

[dabeeeenster]

This would mean all new customers going thru the CB flow. So I don't think so. We could store the Org created data and use that to drive a segment?

[matthewelwell]

Hmm... I don't see how we'd make that time limited?

We could probably just create a subscription object for each organisation on signup that's not linked to CB but set the expiry date. We could have our own plan id for 'free-trial' or something. Don't think it would be too difficult.

[dabeeeenster]

yep ok that sounds good - then drive a segment from that?

[matthewelwell]

I don't know that we should be using segments for this should we? Maybe we should. I don't quite know how you'd make sure that every user from an org with a valid subscription would be in the segment. And only in the segment for a given time period.

[kyle-ssg]

I don't think this should be based on segments, the frontend can just detect free-trial expiry in the plan logic.

I guess adding a free trial plan might be quite good, but not too fussed from a frontend perspective. Maybe it's easier from an administrative perspective though?

[dabeeeenster]

Yes agree lets go with the explicit chargebee subscription status

[kyle-ssg]

I'll need the Chargebee subscription type/trial status before I can action this, assign this to me after we start on that.

[matthewelwell]

Related: https://www.notion.so/API-Usage-Staging-Plan-67f96d64b94d45a58060769870289b44?d=ea0ac68bca3d444981274c83c638ff9c&pvs=4#55123e5cdfc24c718c938997d1424451